The Vern Insurance Technologies developed digital insurance services for its company clients and they hired for a UX designer position.
The first phase was the development of the Admin and the Backend system for configuring and administrating the insurance products, intermediaries, company clients and users. Later we started the mobile application development as well.
Our team consisted the product owner, the CTO, a senior and a junior backend developer and myself as UX designer.
Later, when we started to design and develop the mobile application with a developer partner company, besides the UX designer position I became the backend system's product owner as well.
Modelling the business processes and status diagrams along the entity lifecycles (with the Entity-driven Process Chain method) in Miro.
I wrote and managed the user stories for the Admin system's users: administrators, intermediary and company users. We used ClickUp to manage the documentation.
I designed the screens of the Admin system in Sketch and later in Figma. We used the Ant Framework for the UI elements.
I managed the implementation priorities of the user stories, and followed the their lifecycles during the sprints.
I tested the implemented user stories align the written acceptance criteria.
At first we started the screen design with Sketch because of it's InVision export function. But the collaborative skills of the Sketch were poor that time, so after a while we switched to Figma, and we had to recreate part of our screen designs.
After a few months we widened our business scope and turned our service to a full range employee benefit system. We had to handle new product types and processes besides the insurances. So we had to redesign part of the backend system and the administration screens to meet the new expectations.
There are no simple screens. If a developer says that a simple screen or text doesn't need to be designed, the misunderstandings will just pop up at the testing phase, which is a more expensive way than design every possible screens.